Business services are activities that facilitate other businesses to achieve their goals and earn profits. These include support functions such as human resources, finance and accounting, information technology, supply chain management, and other front- and back-office operations. They can also be provided as shared services, where a company consolidates these operations to provide greater efficiencies and cost savings.

These specialized service sectors are crucial to the European economy, accounting for 11% of EU GDP and contributing to a new type of industrial policy known as’servitisation’. However, the sector faces significant challenges. To succeed in the business services sector, you need a strong understanding of the industry’s specific needs and a unique combination of skills, experience and qualifications.

A career in business services can offer a high level of prestige and excellent rewards, as well as a wide range of employee benefits. These can include paid vacations, medical insurance and a competitive salary. In addition, the flexibility of a service-based business can enable professionals to pursue passion projects and pursue their personal goals while working.

BSM is becoming increasingly integrated with DevOps and Agile methodologies to accelerate service delivery, improve collaboration between IT and business teams, and enhance the agility and responsiveness of IT organizations. Predictive analytics is also an important component of BSM, enabling organizations to anticipate service issues and take corrective action before they impact the business.