Business services are the non-financial activities that help a company function. They include advertising, marketing, consultation, logistics (including travel and facilities services), waste handling, staffing services, shipping, administration and security services. Almost every company in operation requires at least one of these services. Companies may provide these services in-house or outsource them to third parties. Outsourcing allows a company to focus on core operations and save money by paying for only the services it needs.

The major characteristic of business services is that they are intangible, unlike goods. This means that they cannot be stored like inventory for future use. Production and consumption of a service occurs simultaneously since customers are constantly changing their choices, expectations, and demands. The resulting uncertainty makes providing business services difficult, but also provides an opportunity to differentiate by offering customized solutions to each customer.

A career in business services can be a lucrative choice for people with the right skills, says Spinelli. However, she warns that these positions can be stressful and high-pressure. They are also fast-paced, which can be difficult for anyone who does not have the skills to handle stress well. This is why it is important to have good interpersonal communication skills, especially when dealing with customers. This can help ensure the satisfaction of the customer and their continued business with a particular service provider. In addition, a person with these skills can easily adapt to new situations and changes in the environment.